Conference Report: The Future of Justice: Harnessing the Power of Empirical Research

The England and Wales justice system is undergoing rapid change in an ambitious reform programme designed to transform processes in criminal, civil and family courts, and tribunals. The move to online determination of disputes and court closures represents a shift away from the model through which the principles of public justice have traditionally been advanced. […]

Conference Report: The Future of Justice: Harnessing the Power of Empirical Research
Advance High Quality Thinking
The Online Court
Communications
Research

Legal Confidence and Attitudes to Law: Developing Standardised Measures

This summary document sets out the results of a project to develop unidimensional standardised measures of legal confidence and attitudes to law. It also details the resulting measures and provides basic guidance to their use.

Legal Confidence and Attitudes to Law: Developing Standardised Measures
Increase Public Understanding
The Law & Health
The Online Court
Research

Measuring Success in Online Courts – An Empirical Challenge

This briefing paper, prepared in support of an expert workshop convened in partnership with UCL Laws reviews the metrics that are currently used to illustrate the success or otherwise of online courts, a particular type of public justice system online dispute resolution project. The paper identifies gaps in existing approaches to quantifying the success of […]

Measuring Success in Online Courts – An Empirical Challenge
Increase Public Understanding
The Online Court
Research

Developing the Detail – Evaluating the Impact of Court Reform in England and Wales on Access to Justice

This paper presents recommendations for measuring the impact of court reform in England and Wales on Access to Justice. It identifies an irreducible minimum standard of access to justice – derived from existing case law- that should be used to assess the impact of changes to the justice system. The paper also proposes definitions of […]

Developing the Detail – Evaluating the Impact of Court Reform in England and Wales on Access to Justice
Advance High Quality Thinking
Increase Public Understanding
The Online Court
Research
Technology

Data Collection and Digital Courts

In April 2018, TLEF sought advice from one of the country’s leading information lawyers, Timothy Pitt-Payne QC on the collection of equalities data in the context of the ongoing programme of court reform led by HMCTS. In particular, TLEF were keen to clarify whether Government Digital Service Standards (“GDSS”), the General Data Protection Regulation (“GDPR”) […]

Data Collection and Digital Courts
Advance High Quality Thinking
The Online Court
Policy

Digital Justice: HMCTS data strategy and delivering access to justice

The court system in England and Wales is undergoing a period of rapid and unprecedented change. The ¬£1bn court reform programme currently being led by HM Courts and Tribunals Service is the most ambitious in the world. In whole areas of the justice system such as divorce and civil money claims, and certain types of […]

Digital Justice: HMCTS data strategy and delivering access to justice
Advance High Quality Thinking
Increase Public Understanding
The Online Court
Research
Technology
HMCTS Court Reform

Monitoring Equality in Digital Public Services

Many of the public and private services we use are now digital. The move to digital is likely to increase as technology becomes more embedded in our lives. But what does this mean for how essential public services understand who is using, or indeed not using, them and why? Public services are required to adhere […]

Monitoring Equality in Digital Public Services
Advance High Quality Thinking
The Online Court
Policy
Research
Access to Justice
HMCTS Court Reform

Briefing Note: The Coronavirus Bill and the Rule of Law

In light of the plans to rapidly expand the use of telephone, video and Skype hearings in the justice system, this briefing discusses the safeguards that must be put in place to ensure that access to justice and open justice are maintained under the rule of law. Summary The following recommendations would uphold the rule […]

Briefing Note: The Coronavirus Bill and the Rule of Law
The Online Court
Policy
Research
Access to Justice
HMCTS Court Reform

The impact of COVID-19 measures on the civil justice system: Report and recommendations

This report presents the findings of a rapid review undertaken by the Civil Justice Council into the impact of COVID-19 arrangements on users of the civil justice system. Over 1,000 responses were submitted over the course of two weeks. The report¬† contains recommendations on the continuing use of remote hearings across the civil justice system […]

The impact of COVID-19 measures on the civil justice system: Report and recommendations
Increase Public Understanding
The Online Court
Policy
Research
Technology
Access to Justice
HMCTS Court Reform
Online Courts

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