Many of the public and private services we use are now digital. The move to digital is likely to increase as technology becomes more embedded in our lives. But what does this mean for how essential public services understand who is using, or indeed not using, them and why? Public services are required to adhere […]
In light of the plans to rapidly expand the use of telephone, video and Skype hearings in the justice system, this briefing discusses the safeguards that must be put in place to ensure that access to justice and open justice are maintained under the rule of law. Summary The following recommendations would uphold the rule […]
This report presents the findings of a rapid review undertaken by the Civil Justice Council into the impact of COVID-19 arrangements on users of the civil justice system. Over 1,000 responses were submitted over the course of two weeks. The report contains recommendations on the continuing use of remote hearings across the civil justice system […]
The measures introduced to tackle the spread of COVID-19 resulted in rapid changes to the operation of courts and tribunals across England and Wales. Across the tribunals system, measures were put in place to protect public safety and ensure that tribunals were able to function and hear cases wherever possible. A range of procedural and […]
This report analyses the ways in which ‘justice system data’ – that is the information generated by the process of justice – is managed in three countries: Australia, Canada and Ireland. It considers how data-sharing methods are perceived to relate to judicial independence, innovation, and public understanding of, and confidence in, the justice system. The […]
This rapid evidence review compares the experience of mediated versus court-based processes on outcomes, experience and bias. It reviews the existing evidence base in United States of America, Canada and Australia. The following questions are addressed through the review: What is the impact of mediation on outcomes for parties, compared with outcomes secured through court-based […]
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